Privacy Policy

Last updated: 8/1/2026 | Effective: 6/1/2026

1. Introduction and Overview

Welcome to EquaVia Integrative Wellness. This Privacy Policy describes how your personal information is collected, used, stored, and shared when you visit https://www.equaviawellness.com (the "Site") or engage with the holistic wellness and educational services offered by Megan Desai, operating as a sole proprietor in San Diego, California.

EquaVia Integrative Wellness provides holistic and educational services focused on stress management, nervous system regulation, lifestyle wellness, yoga, Reiki, sound healing, nutrition, and personal growth. We are committed to protecting your privacy and handling any personal data shared during your consultations, through our newsletter sign-ups, or while browsing our content with care, transparency, and in compliance with applicable laws.

By using this Site or our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our Site or services.

This policy applies to residents of the United States (including California residents with additional rights under CCPA/CPRA), as well as international users including those in the European Economic Area (EEA) with rights under the General Data Protection Regulation (GDPR). Applicable rights are outlined in the relevant sections below.

2. Information We Collect

A. Personal Data Provided Directly by You

While using our Site or services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This includes:

Email Address: Collected when you sign up for our newsletter via Mailchimp or submit a query through our website contact form.
Contact Information: Name and email address, stored through our website contact forms and used for direct communication. Contact information is not automatically added to marketing lists unless you specifically opt in via our newsletter form.
Health and Wellness Information: Clients who book one-on-one sessions may be asked to provide more detailed personal information through Practice Better, our secure third-party client management platform. This may include information related to your physical, emotional, mental, energetic, and spiritual well-being, which allows us to create a personalized support plan tailored to your needs. Please see Section 3 for more information on how we handle this sensitive data.
Payment Information: If you book a session or purchase a program, your payment information is processed securely through Stripe. We do not store credit card details on our website servers.

B. Information Collected Automatically

We use analytics tools (including Google Analytics) to better understand how visitors interact with our Site. These tools may collect:

Usage Data: Including your IP address, browser type and version, pages visited, time and date of your visit, and time spent on pages.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage. For full details on the types of cookies we use, how they work, and how to manage or disable them, please refer to our Cookie Policy.

3. Sensitive Health and Wellness Data

Because EquaVia Integrative Wellness provides wellness services, we may collect information that is considered sensitive personal data, including information about your physical health, emotional wellbeing, mental health, and related personal history. We treat this information with the highest level of care and confidentiality.

All health and wellness information collected through Practice Better is stored on a HIPAA-compliant, secure platform.
This information is used solely to provide you with personalized wellness support and will never be sold, rented, or shared with any third party except as required by law or as necessary to deliver the specific services you have requested.
You have the right to request access to, correction of, or deletion of your health and wellness data at any time by contacting us at hello@equaviawellness.com.
In the event of a suspected breach involving your health data, we will notify you as required by applicable law.

Please note: EquaVia Integrative Wellness offers holistic wellness services and is not a licensed medical or mental health practice. The information collected is for the purpose of supporting your wellness journey and does not constitute a medical record in the clinical sense.

4. How We Use Your Information

EquaVia Integrative Wellness uses the information we collect for the following purposes:

To provide and maintain our services, including managing wellness sessions and delivering personalized support plans.
To communicate with you, including responding to inquiries submitted through our website contact form.
To send newsletters and educational content, if you have opted in via our newsletter sign-up. You may unsubscribe at any time by clicking the "unsubscribe" link in any email.
To process transactions and manage bookings securely through our third-party platforms.
To analyze Site usage and improve website functionality using analytics tools.
To notify you of changes to our services, website, or policies.
To comply with applicable legal obligations.

We will not use your personal information for any purpose other than those described in this policy without first obtaining your explicit consent.

5. Data Sharing and Third-Party Service Providers

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with the following trusted third-party service providers solely to facilitate the delivery of our services. Each provider has been selected in part for its commitment to data security and privacy.

Wix: Our website host. Information submitted through website contact forms is stored within Wix. Please refer to Wix's Privacy Policy for details on their data practices.
Mailchimp: Used for collecting email addresses and managing newsletter distribution for users who have opted in. Please refer to Mailchimp's Privacy Policy for details.
Practice Better: Our HIPAA-compliant client management and booking platform, used for scheduling sessions and securely storing client health and wellness records.
Stripe: Our payment processor. All payment transactions are handled securely by Stripe. We do not store credit card information on our servers. Please refer to Stripe's Privacy Policy for details.
Fullscript: We have a practitioner dispensary partnership with Fullscript, a professional supplement platform. When you click through to our Fullscript dispensary link, you will be directed to Fullscript's platform, and Fullscript's own privacy policy and data practices will apply. We may earn a commission or benefit from purchases made through this link. We encourage you to review Fullscript's Privacy Policy before making a purchase.
YouTube: We maintain a YouTube channel for educational wellness content. Links to our YouTube channel are provided on our Site. YouTube (operated by Google) has its own data collection and privacy practices, which apply when you visit YouTube.
Instagram: We maintain an Instagram account (@EquaViaIntegrativeWellness) for educational content and marketing purposes. Our Instagram profile is linked on our Site. Instagram (operated by Meta) has its own data collection and privacy practices, which apply when you visit or interact with our Instagram account. We do not collect or store any personal information through Instagram directly, but please be aware that Instagram may collect data about your interactions with our content in accordance with Meta’s Privacy Policy.
Google Analytics: We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects usage data as described in Section 2. You can opt out of Google Analytics data collection by using the Google Analytics Opt-Out Browser Add-On.

All third-party service providers are contractually obligated to use your personal data only as necessary to perform their services on our behalf and are not permitted to disclose or use your data for any other purpose.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general data retention approach is as follows:

Client session records and health/wellness information: Retained for a minimum of 3 years following the conclusion of services, or as otherwise required by applicable law.
Email newsletter subscriber data: Retained for as long as you remain subscribed and deleted or anonymized within 30 days of an unsubscribe request.
Website contact form submissions: Retained for up to 12 months unless an ongoing relationship is established.
Payment transaction records: Retained as required by applicable tax and financial regulations, typically 7 years.
Analytics data: Retained in accordance with Google Analytics data retention settings, which we have configured to 26 months.

When data is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. California Privacy Rights (CalOPPA, CCPA, and CPRA)

Because EquaVia Integrative Wellness is based in San Diego, California, we comply with the California Online Privacy Protection Act (CalOPPA), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA).

Your Rights Under CalOPPA

You can visit our Site anonymously.
Our Privacy Policy is linked prominently on our website and is easily accessible.
You will be notified of any material changes to this Privacy Policy via an updated notice on this page.
You can request changes to your personal information by contacting us at hello@equaviawellness.com.
We currently honor Do Not Track (DNT) browser signals by not tracking users who have DNT enabled. We will continue to update our practices as tracking regulations evolve.

Your Rights Under CCPA/CPRA

If you are a California resident, you have the following rights with respect to your personal information:

Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, and how it is used and shared.
Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions.
Right to Correct: You may request that we correct inaccurate personal information we hold about you.
Right to Opt-Out of Sale: We do not sell your personal information. You do not need to opt out, but we disclose this right for completeness.
Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information (including health data) to that which is necessary to provide our services.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at hello@equaviawellness.com. We will respond to verified requests within 45 days as required by law. If we require additional time, we will notify you of the extension within the initial 45-day period.

8. International Users and GDPR

EquaVia Integrative Wellness is based in the United States and our services are primarily directed to US residents. However, we also serve clients internationally, including individuals in the European Economic Area (EEA) and United Kingdom.

If you are located in the EEA or UK, you have rights under the General Data Protection Regulation (GDPR) or equivalent legislation, including:

The right to access your personal data.
The right to correct inaccurate personal data.
The right to erasure ("right to be forgotten").
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time where processing is based on consent.

Our legal basis for processing personal data for international users is generally one of the following: your consent; the performance of a contract (i.e., providing the services you have requested); compliance with a legal obligation; or our legitimate interests in operating and improving our business.

Please be aware that by using our services, your data may be transferred to and processed in the United States, which may have different data protection laws than your country of residence. We take reasonable steps to ensure your data is handled securely regardless of where it is processed.

To exercise your GDPR rights, please contact us at hello@equaviawellness.com. We will respond within 30 days as required under GDPR.

9. Data Security

The security of your personal data is important to us. We use industry-standard security practices and work with trusted, secure third-party platforms (including Stripe for payment processing and Practice Better for client records) to protect your information.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your personal data, we cannot guarantee absolute security.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the appropriate authorities as required by applicable law.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site and to analyze how our Site is used. For full details on the types of cookies we use, how we use them, and how you can manage or disable them, please refer to our Cookie Policy, which is available on our website.

Please note that disabling certain cookies may affect the functionality of our Site. For information on opting out of Google Analytics specifically, please refer to our Cookie Policy.

11. Links to Third-Party Sites

Our Site contains links to third-party websites and platforms, including YouTube, Instagram, and Fullscript. If you click on a third-party link, you will be directed to that third party's site and their privacy policy will apply. We strongly encourage you to review the privacy policy of every third-party site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Children's Privacy

Our services are not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from individuals under 18 years of age. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us immediately at hello@equaviawellness.com and we will take steps to delete that information from our records.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. We will notify you of any material changes by posting the updated Privacy Policy on this page with a revised "Last Updated" date. For significant changes, we may also notify you by email if we have your contact information.

You are encouraged to review this Privacy Policy periodically. Your continued use of our Site or services after any changes to this policy constitutes your acceptance of the updated terms.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us:

EquaVia Integrative Wellness

Email: hello@equaviawellness.com

Website: https://www.equaviawellness.com

We are committed to working with you to resolve any concerns about your privacy in a fair and transparent manner.

This Privacy Policy was last updated on August 1, 2026. Previous versions of this policy are available upon request.